Privacy Policy
Published on 23/06/2026
1. Introduction
Build High ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully. By using our website or providing us with your information, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
| Category | Details |
|---|---|
| Personal Identification Information | Name, email address, phone number, postal address, city, and project details. |
| Technical Data | IP address, browser type, device information, and usage data when you visit our website. |
| Communication Data | Any information you provide when contacting us via email, phone, contact forms, or social media. |
| Project Related Information | Property details, construction requirements, budget range, and timeline preferences. |
3. How We Collect Your Information
We collect information in the following ways:
- Direct interactions: When you fill out contact forms, request a quote, subscribe to our newsletter, or communicate with us via phone or email.
- Automated technologies: When you browse our website, we may collect technical data using cookies and similar tracking technologies.
- Third parties: We may receive information about you from referral partners, architects, or other business associates.
4. How We Use Your Information
- To respond to your inquiries and provide construction estimates or project consultations.
- To process and manage your construction projects efficiently.
- To communicate with you about project updates, timelines, and service-related notifications.
- To improve our website, services, and customer experience.
- To comply with legal obligations and regulatory requirements.
- To send promotional materials or newsletters (only with your explicit consent, and you may opt out anytime).
5. Legal Basis for Processing (For GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Your consent (when you contact us or subscribe to communications).
- Contractual necessity (to provide construction services you requested).
- Legal obligations (to comply with applicable laws).
- Legitimate interests (to improve our services and respond to inquiries).
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
| Recipient Type | Purpose |
|---|---|
| Service Providers | Architects, soil testing labs, electrical contractors, and other vendors involved in your project. |
| Government Authorities | For compliance with building codes, permits, and legal approvals. |
| Legal & Regulatory Bodies | To comply with applicable laws, court orders, or government regulations. |
| Business Transfers | In case of merger, acquisition, or asset sale, your information may be transferred. |
We ensure all third parties respect your privacy and comply with applicable data protection laws.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers and encrypted data transmission.
- Restricted access to personal information on a need-to-know basis.
- Regular security audits and employee training.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:
- For the duration of your construction project and any warranty or post-service support.
- To comply with legal, tax, or regulatory requirements (typically 7-8 years as per Indian laws).
- Until you withdraw your consent or request deletion (unless we have a legal obligation to retain it).
9. Your Rights (Depending on Your Location)
Depending on your jurisdiction, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Correction | Request correction of inaccurate or incomplete information. |
| Deletion | Request deletion of your personal data (subject to legal obligations). |
| Restriction | Request restriction of processing your data. |
| Portability | Request transfer of your data to another service provider. |
| Objection | Object to processing for direct marketing purposes. |
| Withdraw Consent | Withdraw consent at any time (where processing is based on consent). |
To exercise these rights, please contact us using the information in Section 14.
10. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Types of cookies we use:
- Essential cookies (for website functionality)
- Analytical cookies (to understand website traffic and usage)
- Functional cookies (to remember your preferences)
11. Third-Party Links
Our website may contain links to third-party websites, such as architects, material suppliers, or government portals. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. For significant changes, we may notify you via email or a notice on our website.
14. Grievance Redressal (As per Indian IT Rules, 2011)
In compliance with the Information Technology Act, 2000, and the rules made thereunder, the Grievance Officer for Build High is:
| Name | Mrs. Ramya Sudheendra |
| Designation | Managing Director |
| Address | #14, RNM Enclave, Chandrashekar Azad Road, Gavipuram Extension, Bangalore – 560019. |
| buildhighblr@gmail.com | |
| Phone | +91 - 9980523400 |
| Response Time | Grievances will be acknowledged within 48 hours and resolved within 30 days. |
15. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:
Build High
#14, RNM Enclave, Chandrashekar Azad Road, Gavipuram Extension, Bangalore – 560019.
Email: buildhighblr@gmail.com
Phone: +91 - 9980523400
Consent Acknowledgment
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.